Avoid the Rip-Off: The 4 Biggest Mistakes to Avoid When Buying Solar in Mackay & Townsville
Protect Your Investment: Essential Tips for Getting Solar Right the First Time
Solar power is one of the best investments you can make for your home or business in North Queensland. But the process can be confusing, and unfortunately, a few common mistakes can turn a great investment into a costly headache. As local experts dedicated to honest, quality installations in Mackay and Townsville, NQ Power Up Electrical guides you through the five most critical errors to avoid to ensure you get tiny bills for decades.
1. Not Installing Enough Solar Capacity
The Mistake: Homeowners often try to meet their current energy consumption and install a system that is too small (e.g., 5kW), assuming they can upgrade later.
The Fix: Always install as much solar as your roof space and budget allow.
Future-Proofing: You are highly likely to add energy-hungry devices in the future, such as a solar battery for blackout protection, a pool pump, or even an electric vehicle (EV).
Cost Efficiency: Adding panels to an existing system later can be more expensive and complicated than installing a larger system initially.
Winter Output: Solar output drops significantly during the cloudy winter months. A larger system helps maintain adequate generation year-round.
Our NQ Power Up Electrical Advice:
We rarely hear from customers who regret installing too much solar, but we constantly hear from those who wish they had installed more.
2. Confusing Rebates, Tariffs, and the True Price
The Mistake: Mixing up the Solar Rebate with the Feed-in Tariff (FiT), and not understanding how the price is quoted.
The Fix: Know the difference and demand transparency:
The "Solar Rebate" (STCs): This is a Government point-of-sale discount deducted from the upfront cost of your system by your installer. If you see an advertised price, the rebate is almost certainly already applied.
The Feed-in Tariff (FiT): This is the small amount (per kWh) your electricity retailer pays you for feeding excess power back into the grid.
The True Cost: Beware of quotes that seem too cheap or ridiculously expensive. It’s always advisable to get multiple quotes.
3. Wasting Your One Shot at the Battery Rebate
The Mistake: This is a huge one if you plan to get a battery soon. While the federal solar rebate can be claimed multiple times, the current state battery rebate can often only be claimed ONCE per household.
The Fix: Use your one shot wisely and install the right battery size and quality.
Quality Over Cost: Avoid ultra-cheap, unknown batteries that lack Australian warranty support. If they fail, you'll pay full price for the replacement.
Go Big Enough: Don't waste the rebate on a tiny 5kWh battery. We recommend aiming for a size that delivers true resilience, ensuring you can rely on power during those multi-day Mackay and Townsville blackouts.
Learn More: Battery Rebate Mackay or Battery Rebate Townsville
4. Ignoring the Warranty Details
The Mistake: Assuming a salesman’s word or the glossy "25-year performance warranty" is enough protection.
The Fix: Always verify the four separate warranties and check who backs them:
Workmanship: Ensure you get at least a 5-year guarantee from a reputable Australian-based installer.
Inverter: Look for a minimum 10-year warranty.
Panels: Look for a minimum 25-year performance warranty and a strong 15-year product warranty.
Australian Backing: Never accept a warranty that requires you to ship a faulty panel back to an overseas manufacturer at your own cost. Ensure the warranty is backed by an Australian entity.
Ready to Get Started Without Making Mistakes?
Choosing a solar installer is the most critical decision. Partner with a local company that offers transparent pricing, quality brands, and deep knowledge of the specific rules and weather challenges facing Mackay and Townsville
REQUEST QUOTE MACKAY or REQUEST QUOTE TOWNSVILLE

